As a Speedy Q employee, customer service is our number one priority. We strive to give our customers’ a great experience, whether they are inside or outside.  Our facilities service technicians are not just technicians, they are necessary in order to maintain an inviting appearance of our stores for all of our customers.

We strive to consistently deliver our Core Values to our customers through:

·       Servicing out Guests/Clients above all else!

·       Be professional

·       Seeing things through to the end

·       Understand the value of reputation

·       No Nonsense

·       Have Fun!

If we succeed in delivering our Core Values, we will have fulfilled Speedy Q’s Vision which is:

Speedy Q Markets is a highly successful family convenience store and fuel business, catering to Michigan’s Thumb region customers with fast and friendly service. Without you as the face of the company we would not have our customers.  Without our customers we would not be in business. 

Candidate Profile for all positions:

·       Willingness and ability to approach and assist customers and other employees

·       Must have a positive attitude and be self-motivated

·       Ability to engage and uplift the emotions and attitudes of people around them

·       People oriented, friendly, enthusiastic and smiles

·       Demonstrate a sense of urgency

·       Honesty

·       Willingness to learn

·       Maintain a clean and safe working environment outside all of the Speedy Q facilities.

·       Keeping all washer fluid and towels full and free of debris.

• Assists in the daily/hourly COVID procedures

·       Cleaning of the pumps, outside garbage bins, exterior of the store (propane cage, ice chest, windows and doors.

·       Communicates effectively with customers, store manager and team members

·       Service Oriented/ Able to multitask

·       Dependable and punctual – reports to work on time and provides proper notice, if necessary

·       Able to work independently and on a team

·       Able to accept direction, follow instructions and receive feedback

·       Ensuring the parking lot is swept and curbs are free of garbage

Professional Image: Our professional image standards include:

·       Proper uniform and name tag at all times

·       Proper hygiene: showered, neatly groomed hair and facial hair, no body odor, clean uniform, fresh breath, clean finger nails

·       No gossiping or profanity

 

Basic requirements of all positions:

·       Must be in physically good shape and able to lift, bend and stand up to ten hours

·       Must be able to balance on a step stool or step ladder

·       Must be able to work in a cooler at a temperature of 32 degrees

·       Squat and get up quickly

·       Reach and lift objects overhead

·       Must be able to do basic math such as addition, subtraction, multiplication and division under pressure and with precision and accuracy.

·       Must be able to utilize calendars and clocks.

·       Must be able to verbally communicate with customers and respond in a clear and understandable manner

·       Work outdoors in summer and winter at various times and temperatures. Salting and snow removal is required.

·       Repeatedly bend, lift, reach, twist, turn and carry items up to 50 pounds

·       Be able to multi-task under pressure in a fast-paced work environment

·       Comfortable utilizing our open-door policy where you can report concerns about behaviors, integrity or work environment to your supervisor or others without fear of punishment

·       Be part of a harassment free team where no one is made to feel uncomfortable and where a hostile work environment is not tolerated

 

Qualifications:

• High School diploma or equivalent
• Good English Oral and written skills
• Successful review of driving record

Requirements:

• Valid Michigan Drivers License