Responsibilities:

• Answer telephone and handle questions that do not require a pharmacist’s expertise or professional judgment. Direct calls to the pharmacist, when appropriate for questions about prescriptions, medicine, judgment decisions, etc.
• Assist patients who are dropping off or picking up prescription orders and expedite processing as necessary and allowable by policy or law.
• Verifies name and address (if applicable) of the person the new prescription is to be filled for, as well as, legibility of the prescriber’s name.
• Assist pharmacists in preparing prescriptions by counting, pouring, flavoring medications, labeling containers, and pricing prescriptions
• Accommodates customers when they arrive to pick up prescriptions.
• Processes cash register transactions for new and refilled prescriptions.
• Ensures necessary communications are provided to the customer, such as instructions, side effects, and medication descriptions.
• Arranges customer consultations with the pharmacist, when requested.
• Procure signatures from customers for all prescriptions received.
• Communicate with insurance carriers to obtain payment for prescription claims and answer patient’s insurance-related questions
• Prepare insurance claims and verify payments
• Verify that the customer receives the correct prescription(s); ring purchases on the cash register and record them in logs where appropriate and when necessary.
• Assure patient documentation is completed correctly as stated in policy and procedures
• Instruct patients in the use of durable medical equipment and supplies as needed
• Maintain a neat and clean personal appearance
• Work with patients/clients to solve problems
• Promote teamwork among co-workers
• Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers
• Completes and processes third-party documents.
• Fill prescription books
• File patient profiles
• Fill bins with prescription vials.
• Processes incoming orders to determine that items ordered were shipped and that items shipped are the same as items invoiced to the Pharmacy.
• Affixes price stickers to the items ordered and places them on stock shelves or in the refrigerator when required.
• Check stock to remove outdated items, as often as deemed necessary by the Pharmacist-In-Charge

Qualifications:

Requirements:

• Pharmacy Experience