POSITION OVERVIEW
An employee in this position is responsible for preparing, packaging, displaying, pricing, and merchandising any and all deli/hot foods products and other items maintained by the department. This employee informs customers about deli/hot foods products.
GENERAL DESCRIPTION/DUTIES AND RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS
· Provides friendly and prompt service to customers
· Slice, cut, weigh, and price merchandise in a courteous manner and prepares orders to customers’ satisfaction
· Answers questions and assists with locating products by taking a customer directly to said products
· Answer questions from customers about deli/hot foods products in a professional manner
· Proper stocking and rotation of merchandise
· Performs tasks such as, but not limited to, packaging, weighing, labeling, cleaning, cutting and merchandising of products to ensure fresh, high-quality offerings
· Ensures cleanliness of deli/hot foods aisles, storage areas, and work areas; includes but is not limited to: cleaning/organization of shelves and products, keeping floors free of spills, removing hazardous debris from floor, sweeping/mopping
· Responsible for proper inventory control to maximize product freshness and availability
· Monitors product and supply inventories and notifies manager when product levels are low or empty
· Stocks, fills, faces products and displays
· Ensures labeling and pricing accuracy
· Is aware of case/cooler temperatures and communicates any concerns regarding proper temperatures or safety
· Ensures all equipment is in working order and safe; alerts management when safety or cleanliness is a concern
· Assists in the unloading and proper storage of deliveries
· Receives and inspects deliveries to ensure proper inventory and accuracy
· Follows proper housekeeping and cleaning standards
· Maintains clean, safe and sanitary deli/hot foods department area and equipment
· Requires operating and using equipment such as, but not limited to, knives, scales, wrappers compactors, garbage disposals, pallet jacks, carts, and labeling machines
· Keeps up to date on new products
· Promote new items and weekly specials
· Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times
· Maintains a positive work environment with fellow employees throughout the store
· Maintains excellent communication with managers
KNOWLEDGE, SKILLS AND ABILITIES
· Requires strong attention to detail
· Ability to read, write and count
· Excellent communication skills in order to ensure excellent customer service
· Outgoing, friendly, neat and professional
· Able to provide and receive constructive feedback
· Reliable and dependable; able to work flexible schedule
· Ability to interact effectively at all levels and across diverse cultures
· Ability to solve practical problems
· Ability to perform repetitious activities
· Ability to operate equipment; including, but not limited to, scales, wrappers, fryers and slicers
EDUCATION AND WORK EXPERIENCE
· Must be aged 18 years or older
· Must be attending high school or have a high school diploma or equivalent
· 1-2 years experience working in a Deli Department setting preferred but not necessary
Qualifications:
Requirements:
- Requires standing, walking, bending, and/or climbing throughout the entire workday
- Repetitive arm and hand movements; bending, carrying, and lifting
- Requires transferring product either horizontally or vertically of up to 30-50 pounds
- Weekend, evening, and holiday work will be required; flexible store assignments and hours
- Various duties as assigned by supervisor