• Coordinate the timing of ordering and production schedules
  • Maintains a positive work environment with fellow employees throughout the store
  • Production of sandwiches, salads, entrées, catering trays, soups and/or other food items for hot and cold cases
  • Counter work when needed
  • Order and maintain inventory of all foodstuffs utilized in the department
  • Ensure all prepared items are properly packaged, labeled, dated, displayed and rotated
  • Ensure all foodstuffs are properly stored following all health-regulation standards
  • Ensure that production is completed using correct measuring devices, proper handling procedures and techniques and all recipes are accurately followed
  • Follow and comply with all procedures to adhere to safe and sanitary work practices
  • Maintain food loss and spoilage sheets
  • Fulfill customer’s hot-food order requests in an efficient, friendly and neat manner
  • Keep the Deli/Hot Foods Department neat, organized and clean
  • Train new staff in a thorough, complete and professional manner
  • Help control department expense and minimize product waste
  • Monitor equipment (including but not limited to: fryers, roasters, ovens, coolers and cases) to ensure they are in working order, neat and clean
  • Expected to be familiar with the entire store and it’s layout to ensure top customer service

Qualifications:

  • Excellent communication skills in order to ensure excellent customer service
  • Outgoing, friendly, neat and professional
  • Able to provide and receive constructive feedback
  • Reliable and dependable; able to work flexible schedule
  • Ability to interact effectively at all levels and across diverse cultures
  • Knowledge of state and federal health/labeling regulations
  • Experience with and knowledge of USDA regulations, COOL rules, and OSHA standards; knowledge of perishables
  • Excellent communication and leadership skills: includes, but is not limited to, open communication with staff members, the ability to team-build and lead by example with a hands-on approach, the professionalism to train and mentor staff, exhibit professionalism when interacting with customers at all times)
  • Strong interpersonal skills; open door policy with staff, build relationships with vendors and customers, and handle disciplinary actions with professionalism
  • Basic math skills for ordering, inventory, and to measure and weigh products for production purposes
  • Must have the ability to calculate costs for batches and units to determine proper retail pricing
  • Strong multi-tasking and problem solving skills
  • Must be highly motivated with a sense of urgency and the ability to work in a fast-paced environment with all levels of employees and minimum supervision
  • Knowledge and practice of safe knife handling skills, cross-contamination prevention, food storage and proper cooking temperatures
  • Strong organizational skills

Requirements:

  • Requires strong attention to detail
  • Ability to read, write and count
  • Requires standing, walking, bending, climbing throughout the entire work day
  • Ability to lift, stack, and maneuver heavy objects weighing up to 50 lbs. or more
  • Weekend, evening, and holiday work will be required; flexible store assignments and hours

Job Overview