Tasks
• Answer customers' questions about merchandise and advise customers on merchandise selection.
• Stamp, attach, or change price tags on merchandise, referring to price list.
• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Compare merchandise invoices to items actually received to ensure that shipments are correct.
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
• Transport packages to customers' vehicles.
• Take inventory or examine merchandise to identify items to be reordered or replenished.
• Receive, open, unpack and issue sales floor merchandise.
• Clean display cases, shelves, and aisles.
• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
• Pack customer purchases in bags or cartons.
• Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
Work Activities
• Performing for or Working Directly with the Public
• Getting Information
• Handling and Moving Objects
• Performing General Physical Activities
• Establishing and Maintaining Interpersonal Relationships
• Communicating with Supervisors, Peers, or Subordinates
• Selling or Influencing Others
• Identifying Objects, Actions, and Events
• Organizing, Planning, and Prioritizing Work
• Making Decisions and Solving Problems
• Attach identification information to products, items or containers.
• Calculate costs of goods or services.
• Clean facilities or equipment.
• Collect deposits, payments or fees.
• Deliver items.
• Discuss goods or services information with customers or patrons.
• Distribute materials to employees or customers.
• Inspect shipments to ensure correct order fulfillment.
• Monitor inventories of products or materials.
• Order materials, supplies, or equipment.
• Package objects for shipping.
• Receive shipments.
• Stock supplies or merchandise.
Physical Demands
The employee will occasionally use hands to finger, handle, or feel; Climb or balance; Stoop, kneel, crouch, or crawl; the employee is frequently Walk; Reach with hands and arms; the employee is regularly Stand; Talk or hear;
Lifts Weight or Exerts Force Work Environment
The employee will occasionally lift, push or exert force up to 50 pounds; the employee will frequently lift, push or exert force up to 25 pounds; the employee will regularly lift, push or exert force up to 10 pounds;
Vision
Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception; Ability to adjust focus;
Work Environment
The employee is occasionally in wet or humid conditions (non-weather); Fumes or airborne particles; Outdoor weather conditions; Extreme cold (non-weather); the employee is frequently Work near moving mechanical parts; Risk of electrical shock;
Education and Experience
High School/G.E.D
Basic Skills
• Speaking
Talking to others to convey information effectively.
• Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
Social Skills
• Service Orientation
Actively looking for ways to help people.
• Coordination
Adjusting actions in relation to others' actions.
• Social Perceptivenes
Being aware of others' reactions and understanding why they react as they do.
• Persuasion
Persuading others to change their minds or behavior.
• Negotiation
Bringing others together and trying to reconcile differences.
Complex Problem Solving Skills
• Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Technical Skills
• Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
• Operation and Control
Controlling operations of equipment or systems.
• Operation Monitoring
Watching gauges, dials, or other indicators to make sure a machine is working properly.
• Operations Analysis
Analyzing needs and product requirements to create a design.
• Troubleshooting
Determining causes of operating errors and deciding what to do about it.
System Skills
• Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Systems Analysis
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Systems Evaluation
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Resource Management Skills
• Time Management
Managing one's own time and the time of others.
• Management of Personnel Resources
Motivating, developing, and directing people as they work, identifying the best people for the job.
• Management of Material Resources
Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• Management of Financial Resources
Determining how money will be spent to get the work done, and accounting for these expenditures.
Required Knowledge
· Customer and Personal Service
· Sales and Marketing
· English Language
· Public Safety and Security
· Mathematics