POSITION OVERVIEW

An employee is this position is responsible for producing donuts by following recipes and department standards by measuring, mixing, cutting, frying, filling and/or finishing, in order to provide customers with a variety of visually appealing, appetizing, high-quality donuts.

GENERAL DESCRIPTION/DUTIES AND RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS

· Maintains adequate level of supplies in the bakery by replenishing ingredients and other items as needed

· Provides friendly and prompt service to customers

· Answers questions and assists with locating products by taking a customer directly to said products

· Assists customers in placing special orders in person and by telephone

· Mixes, cuts, frys, and/or decorates donuts

· Ensures cleanliness of bakery aisles, storage areas, and work areas; includes but is not limited to: cleaning/organization of shelves and products, keeping floors free of spills, removing hazardous debris from floor, sweeping/mopping

· Maintains clean, safe and sanitary bakery area and equipment

· Ensures all equipment is in working order and safe; alerts management when safety or cleanliness is a concern

· May be responsible for cleaning and stocking the donut case, or other bakery displays, as needed

· Maintains proper rotation of all bakery products and supplies

· Receives and inspects deliveries to ensure proper inventory and accuracy

· Requires operating and using equipment such as, but not limited to: fryers, mixers, knives, scales, slicers, wrappers, compactors, garbage disposals, pallet jacks, carts, and labeling machines

· Prepares various bakery foods according to directions

· Utilizes knowledge of scales and weight measures to accurately weigh and label products

· Participates in pre-inventory/inventory preparation

· Keeps up to date on new products, seasonal items, existing products, product locations, and preparation techniques

· Walks department regularly to ensure an organized, sanitary, and overall clean appearance

· Maintains a positive work environment with fellow employees throughout the store

· Maintains excellent communication with managers

· Expected to be familiar with the entire store and it’s layout to ensure top customer service

· Expected to assist other departments as needed

· Expected to monitor cleanliness and safety throughout the entire store

· Other related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

· Requires strong attention to detail

· Requires the ability to multi-task and time manage efficiently

· Ability to read, write and count

· Excellent communication skills in order to ensure excellent customer service

· Outgoing, friendly, neat and professional

· Able to provide and receive constructive feedback

· Reliable and dependable; able to work flexible schedule

· Ability to interact effectively at all levels and across diverse cultures

· Ability to solve practical problems

· Ability to perform repetitious activities

· Ability to operate equipment; including, but not limited to, scales, mixers, fryers, and slicers

EDUCATION AND WORK EXPERIENCE

· Must be 18 years of age or older

· Must have a high school diploma or equivalent

· 1-2 years experience working in a Bakery department setting preferred but not necessary

Qualifications:

• TBD per position

Requirements:

• Requires standing, walking, bending, and/or climbing throughout the entire workday
• Repetitive arm and hand movements; bending, carrying, and lifting
• Requires transferring product either horizontally or vertically of up to 30 pounds
• Weekend, evening, and holiday work will be required; flexible store assignments and hours
• Frequently near hot grease and potentially extreme temperature conditions