• Answer customers' questions about merchandise and advise customers on merchandise selection.

• Stamp, attach, or change price tags on merchandise, referring to price list.

• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

• Compare merchandise invoices to items actually received to ensure that shipments are correct.

• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

• Transport packages to customers' vehicles.

• Take inventory or examine merchandise to identify items to be reordered or replenished.

• Receive, open, unpack and issue sales floor merchandise.

• Clean display cases, shelves, and aisles.

• Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

• Pack customer purchases in bags or cartons.

• Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.

Work Activities

• Performing for or Working Directly with the Public

• Getting Information

• Handling and Moving Objects

• Performing General Physical Activities

• Establishing and Maintaining Interpersonal Relationships

• Communicating with Supervisors, Peers, or Subordinates

• Selling or Influencing Others

• Identifying Objects, Actions, and Events

• Organizing, Planning, and Prioritizing Work

• Making Decisions and Solving Problems

• Attach identification information to products, items or containers.

• Calculate costs of goods or services.

• Clean facilities or equipment.

• Collect deposits, payments or fees.

• Deliver items.

• Discuss goods or services information with customers or patrons.

• Distribute materials to employees or customers.

• Inspect shipments to ensure correct order fulfillment.

• Monitor inventories of products or materials.

• Order materials, supplies, or equipment.

• Package objects for shipping.

• Receive shipments.

• Stock supplies or merchandise.


Physical Demands


The employee will occasionally use hands to finger, handle, or feel; Climb or balance; Stoop, kneel, crouch, or crawl; the employee is frequently Walk; Reach with hands and arms; the employee is regularly Stand; Talk or hear; 

Lifts Weight or Exerts Force Work Environment

The employee will occasionally lift, push or exert force up to 50 pounds; the employee will frequently lift, push or exert force up to 25 pounds; the employee will regularly lift, push or exert force up to 10 pounds; 


Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception; Ability to adjust focus; 

Work Environment

The employee is occasionally in wet or humid conditions (non-weather); Fumes or airborne particles; Outdoor weather conditions; Extreme cold (non-weather); the employee is frequently Work near moving mechanical parts; Risk of electrical shock; 

Education and Experience

High School/G.E.D

Basic Skills

• Speaking

Talking to others to convey information effectively.

• Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not     interrupting at inappropriate times.

• Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Social Skills

• Service Orientation

Actively looking for ways to help people.

• Coordination

Adjusting actions in relation to others' actions.

• Social Perceptivenes

Being aware of others' reactions and understanding why they react as they do.

• Persuasion

Persuading others to change their minds or behavior.

• Negotiation

Bringing others together and trying to reconcile differences.

Complex Problem Solving Skills

• Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills

• Quality Control Analysis

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

• Operation and Control

Controlling operations of equipment or systems.

• Operation Monitoring

Watching gauges, dials, or other indicators to make sure a machine is working properly.

• Operations Analysis

Analyzing needs and product requirements to create a design.

• Troubleshooting

Determining causes of operating errors and deciding what to do about it.

System Skills

• Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Systems Evaluation

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Resource Management Skills

• Time Management

Managing one's own time and the time of others.

• Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

• Management of Material Resources

Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

• Management of Financial Resources

Determining how money will be spent to get the work done, and accounting for these expenditures.

Required Knowledge

·   Customer and Personal Service

·   Sales and Marketing

·   English Language

·   Public Safety and Security

·   Mathematics




Job Overview