• Assist in the preparation and packaging of Fresh Foods items such as salads, sandwiches, and deli meats.
• Ensure the safe and efficient replenishment of stock to meet customer purchasing needs while ensuring the quality and visual appeal of all products align with company standards.
• Provide friendly and courteous customer service, and welcome, engage, serve, and thank customers while assisting them with their questions.
• Keep the Fresh Foods areas clean and organized, including display cases, coolers, and work areas, including the stockroom, ensuring that all products are stored in their designated areas and that walkways are clear and safe for store associates and customers.
• Rotate products to ensure that the oldest items are sold first, minimize waste and shrink, and ensure the products' quality aligns with company standards.
• Unload and unpack merchandise shipments, assist in verifying the accuracy of received items, and organize them on the sales floor or in the stockroom.
• Assist customers with locating products, answer questions, and provide information about store policies and procedures.
• Conduct visual inspection of the merchandise being placed on shelves, cut boxes precisely, and place assortments of items and containers on store shelves.
• Participate in team meetings and training sessions to stay up-to-date on new products, promotions, and policies.
• Monitor inventory levels and notify management when stock is running low, and assist with the ordering and receiving of additional merchandise as needed.
• Adhere to the department's established procedures for receiving merchandise, including inspecting the delivered products for quality, quantity, and pricing, and restocking cases to maintain product freshness, accuracy, and rotation.
• Order products, cut cases, stack, face, neatly organize, price, and mark merchandise, and build product displays.
• Operate hand trucks, pallet jacks, and electric forklifts, (only if of appropriate age)  to move heavy items and large quantities of merchandise.
• Adhere to safety protocols, such as wearing appropriate clothing and protective equipment, and follow safe lifting practices.
• Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
• Perform other duties as assigned.

Qualifications:

• Demonstrate strong customer service skills and the ability to effectively manage customer interactions.
• Exhibit exceptional organizational skills to manage multiple tasks and responsibilities effectively and simultaneously.
• Communicate clearly and professionally with excellent interpersonal skills.
• Preferably hold a High School Diploma or GED, but not required.
• Have the ability to hear, speak, and understand English in order to respond promptly to pages for assistance, answer telephones, and communicate effectively with other store associates and customers. Bilingual capabilities are a plus.
• Read, write, and interpret English proficiently to understand and follow company handbooks, policies, procedures, and other job-related documents posted on company notification boards.
• Demonstrate the ability to follow up on tasks and ensure they are completed thoroughly and accurately.
• Be available for off-hour calls and report to work as needed outside of regularly scheduled working hours.
• Must be able to follow product placement and merchandising guidelines.

Requirements:

• Must be at least 14 years of age.
• Ability to work flexible hours that include morning, day, evening, and overnight shifts in a 365 day, 24/7 setting, including weekends, nights, and holidays.
• Attention to Detail: ability to maintain the quality condition of all products, order products, cut cases, stack, price and mark merchandise, and conduct visual inspection of merchandise being placed on shelves.
• Culinary Knowledge: decent knowledge of fresh food products, culinary skills, food safety, sanitation regulations, and the operation of various pieces of kitchen equipment.
• Instruction: ability to follow planograms and procedures to optimize sales, maintain accurate pricing, signage, and rotation, minimize shrink, and ensure a fresh appearance for the departments, and establish positive relationships with vendors.
• Adaptability: ability to quickly adapt to changing circumstances and priorities, while managing time effectively.
• Communication: ability to effectively communicate and work with customers, associates, and upper management.
• Problem-Solving: ability to identify and resolve problems in a timely manner.
• Ability to work in cooler environments, freezers, and occasionally outdoors in varying conditions.
• Ability to regularly lift, move, stack, and manipulate items of varying dimensions and weights up to 30 pounds, and occasionally up to 50 pounds, from floor level to overhead.
• Ability to learn to and operate pallet jacks, hand trucks, garbage and card board compactors, electric fork lifts, (only if of appropriate age) and a box knife or cutter.
• Ability to memorize and understand company policies, inventory control procedures, PLU codes, shipping and receiving procedures, check stand and keyboard operations, and product locations.
• Ability to perform repetitive tasks accurately and with mental sharpness as well as physical tasks that involve standing, walking, moving quickly or sitting for extended periods of time, bending, stooping, twisting, and turning frequently.