An employee in this position is directly responsible for food preparation, food quality, merchandising, customer service, and complying with all food safety standards.


· Coordinate the timing of ordering and production schedules

· Maintains a positive work environment with fellow employees throughout the store

· Production of sandwiches, salads, entrées, catering trays, soups and/or other food items for hot and cold cases

· Counter work when needed

· Order and maintain inventory of all foodstuffs utilized in the department

· Ensure all prepared items are properly packaged, labeled, dated, displayed and rotated

· Ensure all foodstuffs are properly stored following all health-regulation standards

· Ensure that production is completed using correct measuring devices, proper handling procedures and techniques and all recipes are accurately followed

· Follow and comply with all procedures to adhere to safe and sanitary work practices

· Maintain food loss and spoilage sheets

· Fulfill customer’s cafe order requests in an efficient, friendly and neat manner

· Keep the Deli/Cafe Department neat, organized and clean

· Train new staff in a thorough, complete and professional manner

· Help control department expense and minimize product waste

· Monitor equipment (including but not limited to: fryers, roasters, ovens, coolers and cases) to ensure they are in working order, neat and clean

· Expected to be familiar with the entire store and it’s layout to ensure top customer service


· Requires strong attention to detail

· Ability to read, write and count

· Excellent communication skills in order to ensure excellent customer service

· Outgoing, friendly, neat and professional

· Able to provide and receive constructive feedback

· Reliable and dependable; able to work flexible schedule

· Ability to interact effectively at all levels and across diverse cultures

· Knowledge of state and federal health/labeling regulations

· Experience with and knowledge of USDA regulations, COOL rules, and OSHA standards

· Knowledge of perishables

· Excellent communication and leadership skills: includes, but is not limited to, open communication with staff members, the ability to team-build and lead by example with a hands-on approach, the professionalism to train and mentor staff, exhibit professionalism when interacting with customers at all times)

· Strong interpersonal skills; open door policy with staff, build relationships with vendors and customers, and handle disciplinary actions with professionalism.

· Basic math skills for ordering, inventory, and to measure and weigh products for production purposes.

· Must have the ability to calculate costs for batches and units to determine proper retail pricing.

· Strong multi-tasking and problem solving skills.

· Must be highly motivated with a sense of urgency and the ability to work in a fast-paced environment with all levels of employees and minimum supervision.

· Knowledge and practice of safe knife handling skills, cross-contamination prevention, food storage and proper cooking temperatures

· Strong organizational skills


· Requires standing, walking, bending, climbing throughout the entire work day

· Ability to lift, stack, and maneuver heavy objects weighing up to 50 lbs. or more

· Weekend, evening, and holiday work will be required; flexible store assignments and hours


·18 years or older

High school diploma or equivalent

· 3-5 years cooking experience

· Appropriate food handler’s certification


  • Strong interpersonal, leadership, communication and organizational skills
  • Experience in a high-volume restaurant or retail setting


  • Requires standing, walking, bending, and/or climbing throughout the entire workday
  • Repetitive arm and hand movements; bending, carrying, and lifting
  • Requires transferring product either horizontally or vertically of up to 30 pounds
  • Weekend, evening, and holiday work will be required; flexible store assignments and hours

Job Overview

  • Date Posted: June 04, 2024
  • Department: CAFE
  • Hours Per Week: TBD
  • Daily Schedule Various; at least one weekend day (mainly afternoon & evening hours)
  • Salary: $15.00 - 18.50 / hour, depending on qualifications and experience