• Creates baked goods following set department recipes and standards
• Maintains adequate level of supplies in the bakery by replenishing ingredients and other items as needed
• Provides friendly and prompt service to customers
• Answers questions and assists with locating products by taking a customer directly to said products
• Assists customers in placing special orders in person and by telephone
• Ensures cleanliness of bakery aisles, storage areas, and work areas; includes but is not limited to: cleaning/organization of shelves and products, keeping floors free of spills, removing hazardous debris from floor, sweeping/mopping
• Maintains clean, safe and sanitary bakery area and equipment
• Ensures all equipment is in working order and safe; alerts management when safety or cleanliness is a concern
• May be responsible for cleaning and stocking the donut case, or other bakery displays, as needed
• Maintains proper rotation of all bakery products and supplies
• Receives and inspects deliveries to ensure proper inventory and accuracy
• Requires operating and using equipment such as, but not limited to, fryers, mixers, knives, scales, slicers, rounders, wrappers, compactors, garbage disposals, pallet jacks, carts, and labeling machines
• Utilizes knowledge of scales and weight measures to accurately weigh and label products
• Participates in pre-inventory/inventory preparation
• Keeps up to date on new products, seasonal items, existing products, product locations, and preparation techniques
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times
• Maintains a positive work environment with fellow employees throughout the store
• Maintains excellent communication with managers
• Expected to be familiar with the entire store and its layout to ensure top customer service even if approached while not in the “home” department
• Expected to assist other departments as needed
• Expected to monitor cleanliness and safety throughout the entire store, not just the “home” department
• Other related duties as assigned

Qualifications:

• Requires strong attention to detail
• Requires the ability to multi-task and time manage efficiently
• Excellent communication skills in order to ensure excellent customer service
• Excellent communication skills in order to ensure excellent customer service
• Outgoing, friendly, neat and professional
• Able to provide and receive constructive feedback
• Reliable and dependable; able to work flexible schedule
• Ability to interact effectively at all levels and across diverse cultures
• Ability to solve practical problems.
• Ability to perform repetitious activities
• Ability to operate equipment; including, but not limited to, scales, mixers, fryers, and slicers

Requirements:

• Ability to read, write and count
• Occasional exposure to extreme temperatures
• Frequently near hot grease
• Requires standing, walking, bending, and/or climbing throughout the entire work day
• Repetitive arm and hand movements; bending, carrying, and lifting
• Requires transferring product either horizontally or vertically of up to 50 pounds
• Weekend, evening, and holiday work will be required; flexible store assignments and hours
• Must be 18 years of age or older
• Must have a high school diploma or equivalent
• 1-2 years experience working in a Bakery department setting preferred but not necessary