• Provides excellent customer service by assisting customers and responding to any complaints in a professional manner
  • Sets up and creates displays for new and seasonal items as well as items that are tied-in with other department promotions
  • Works with other department managers to help meet the financial objectives of the store; keeps Owners fully informed of these actions
  • Stays up to date on Grocery needs that arise daily, and special circumstances for holidays
  • Ensures accurate and timely ordering and rotation to prevent product loss
  • Manages department inventories, orders product and supplies so as to meet customer needs and the company‚Äôs gross profit goals
  • Follows established departmental procedures for receiving merchandise including inspecting the product when delivered, pricing the product, and restocking cases to insure freshness and quality, accuracy and product rotation
  • Controls department expenses by improving operations and efficiencies, by controlling labor costs and by reducing losses due to shrinkage and pilferage
  • Rewards and recognizes staff performance and delegates their work assignments to effectively utilize their talents and abilities
  • Maintains accurate records on all important matters, including staff performance, corrective action, customer concerns/incidents, etc.
  • Maintains effective housekeeping program
  • Keeps merchandise clean and fresh to meet all health department regulations, pass sanitation inspections and meet company standards
  • Ensure that employees always work and operate equipment in a safe manner, complying with OSHA requirements; enforces safety, health, and security rules
  • Ensures compliance with local, state, and government weights and measures laws
  • Performs duties of staff as needed and other related duties as assigned

Qualifications:

  • Knowledge of state and federal health/labeling regulations
  • Experience and knowledge with USDA regulations, COOL rules, and OSHA standards
  • Knowledge of perishables/Grocery is required
  • Excellent communication and leadership skills; team building, leading by example, hands-on approach, training, clear expectations, and follow-up with staff
  • Basic math skills for ordering and inventory
  • Strong multi-tasking and problem solving skills
  • Must be highly motivated with a sense of urgency and the ability to work in a fast-paced environment, with all levels of employees and minimum supervision
  • Strong interpersonal skills; open door policy with staff, build relationships with vendors and customers, and handle disciplinary actions with professionalism
  • Strong organizational skills

Requirements:

  • High school diploma or equivalent with a minimum of 2-3 years experience working in a grocery retail setting required; previous management experience in the retail, grocery or restaurant industry preferred
  • Experience executing goals, effectively creating change, and increasing efficiencies
  • Requires standing, walking, bending, climbing throughout the entire work day
  • The ability to lift, stack, and maneuver heavy objects weighing up to 50 lbs. or more
  • Weekend, evening, and holiday work will be required; flexible store assignments and hours

Job Overview