• Bag groceries at check-out for customers quickly, while ensuring that contents are not damaged.
• Follow best practices for bagging items in various types of bags (reusable, plastic, or paper).
• Assist in removing customers' merchandise from the bottom of the shopping cart for checkout.
• Offer to help customers with loading bags into their vehicles.
• Assist customers with locating products, answering questions, and providing information about store policies and procedures.
• Provide friendly and courteous customer service; welcome, engage, serve, and thank customers while assisting them with their questions.
• Conduct visual inspection of the merchandise being placed on shelves, cut boxes precisely, and place assortments of items and containers on store shelves.
• Return merchandise to store shelves and gather shopping carts to return to their designated areas.
• Clean spills, collect, and pick up trash inside the store and parking lot, and clean all areas inside and outside of the store.
• Understand the store's layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues, and notifying store management.
• Handle unsellable items in accordance with company policies.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Ensure the safe and efficient replenishment of stock to meet customer purchasing needs while ensuring the quality and visual appeal of all products align with company standards.
• Ensure that products are facing forward and are neatly arranged according to company standards.
• Participate in team meetings and training sessions to stay up-to-date on new products, promotions, and policies.
• Monitor inventory levels and notify management when stock is running low, and assist with the receiving of additional merchandise as needed.
• Ensure a visually attractive appearance and presentation of the check-out area, including the shelves containing impulse purchases.
• Report any issues with the equipment to management.
• Adhere to all local, state, and federal laws and company guidelines.
• Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications:

• Demonstrate strong customer service skills and the ability to effectively manage customer interactions.
• Exhibit exceptional organizational skills to manage multiple tasks and responsibilities effectively and simultaneously.
• Communicate clearly and professionally with excellent interpersonal skills.
• Thrive in a fast-paced environment and able to work efficiently and effectively under pressure.
• Have the ability to hear, speak, and understand English in order to respond promptly to pages for assistance, answer telephones, and communicate effectively with other store associates and customers. Bilingual capabilities are a plus.
• Read, write, and interpret English proficiently to understand and follow company handbooks, policies, procedures, and other job-related documents posted on company notification boards.
• Demonstrate the ability to follow up on tasks and ensure they are completed thoroughly and accurately.
• Be available for off-hour calls and report to work as needed outside of regularly scheduled working hours.

Requirements:

• Must be at least 14 years old.
• Customer Service: ability to provide excellent customer service by being friendly, helpful, and attentive to customer needs.
• Communication Skills: ability to communicate clearly and effectively with customers, coworkers, and management.
• Teamwork: ability to work collaboratively with other team members to ensure that the store is clean, organized, and operating efficiently.
• Safety and Security: ability to maintain a safe and secure environment for customers and associates.
• Compliance: ability to ensure compliance with company policies, procedures, and regulations.
• Ability to memorize and understand company policies, inventory control procedures, PLU codes, shipping and receiving procedures, check stand and keyboard operations, and product locations.
• Ability to work flexible hours that include morning, day, and evening shifts in a 365 day, 24/7 setting, including weekends, nights, and holidays.
• Ability to occasionally lift, move, stack, and manipulate items of varying dimensions and weights up to 30 pounds, and occasionally up to 50 pounds, from floor level to overhead.
• Ability to perform repetitive tasks accurately and with mental sharpness as well as physical tasks that involve standing, walking, moving quickly or sitting for extended periods of time, bending, stooping, twisting, and turning frequently.
• Knowledge of the products sold within the department and throughout the store to assist customers with their questions and needs.