• Monitor the inventory of the Meat Department, notify Meat Department Management of any shortages or excess inventory, and follow the store's shrink mitigation practices.
  • Adhere to the department's established procedures for receiving merchandise, including inspecting the delivered products for quality, quantity, and pricing, and restocking cases to maintain product freshness, accuracy, and rotation.
  • Occasionally assist in the ordering of the department's supplies and products while ensuring effective communication with the Meat Department's vendors and suppliers. 
  • Maintain an awareness of inventory/stocking conditions, note and fix any discrepancies in inventory, ensure the products are free of any damaged/spoiled/or unattractive items, and maintain accurate pricing and signage.
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the Meat Department and throughout the store.
  • Maintain effective housekeeping practices, ensure that the products meet all health department regulations, and meet the company's sanitation standards. Ensure associates work safely and comply with OSHA regulations and local, state, and government weights and measures laws.
  • Help identify areas for improvement in customer service in the Meat Department, and ensure the changes and procedures to address them are followed by other associates.
  • Operate equipment such as slicers, cutters, grinders, saws, packaging machines, and scales in a safe manner to prepare products for sale. (minimum age restriction for certain machinery may apply).
  • Establish and maintain a safe and clean environment that encourages customers to return, and this especially includes the meat cutting room.
  • Comply with all state, county, and local weights and measures laws, health codes, and labeling requirements.
  • Notify management of customer or store associate accidents.
  • Adhere to safety protocols, such as wearing appropriate clothing and protective equipment, and follow safe lifting practices.
  • Perform other duties as assigned.
  • Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications:

  • Preferably previous experience in the meat market, or a similar field (but not required)
  • Demonstrate strong customer service skills and the ability to effectively manage customer interactions.
  • Exhibit exceptional organizational skills to manage multiple tasks and responsibilities effectively and simultaneously.
  • Communicate clearly and professionally with excellent interpersonal skills.
  • Thrive in a fast-paced environment and able to work efficiently and effectively under pressure.
  • Have the ability to hear, speak, and understand English in order to respond promptly to pages for assistance, answer telephones, and communicate effectively with other store associates and customers. Bilingual capabilities are a plus.
  • Read, write, and interpret English proficiently to understand and follow company handbooks, policies, procedures, and other job-related documents posted on company notification boards.
  • Demonstrate the ability to follow up on tasks and ensure they are completed thoroughly and accurately.
  • Be available for off-hour calls and report to work as needed outside of regularly scheduled working hours.

Requirements:

  • Must be at least 18 years old.
  • Customer service: ability to create and maintain a positive customer experience and resolve customer issues.
  • Attention to detail: ability to maintain the quality condition of all products, order products, cut cases, stack, price and mark merchandise, and conduct visual inspection of merchandise being placed on shelves.
  • Communication: ability to effectively communicate with customers, associates, and upper management.
  • Instruction: ability to follow planograms and procedures to optimize sales; maintain accurate pricing, signage, and rotation; minimize shrink; ensure a fresh appearance for the department; and establish positive relationships with vendors.
  • Problem-Solving: ability to identify and resolve problems in a timely manner.
  • Meat Principles: Knowledge of different cuts of meat and meat preparation techniques.
  • Ability to work flexible hours that include morning, day, and evening shifts in a 365 day, 24/7 setting, including weekends, nights, and holidays.
  • Ability to operate stoves, ovens, slicers, among other pieces of kitchen equipment and occasionally pallet jacks, hand trucks, garbage and card board compactors, electric fork lifts, (only if of appropriate age) as well as a box knife or cutter.
  • Ability to memorize and understand company policies, inventory control procedures, PLU codes, shipping and receiving procedures, check stand and keyboard operations, and product locations.
  • Ability to carry out basic level mathematical operations (addition, subtraction, multiplication, and division).
  • Ability to lift, move, stack, and manipulate items of varying dimensions and weights up to 30 pounds, and occasionally up to 70 pounds, from floor level to overhead.

Job Overview